Sometimes emotions get in the way of thinking, but what you may not realize is – they are also the key to thinking. Our brains require emotion to weigh and evaluate decisions.
Emotional intelligence (EI) is a scientifically validated function of the human brain that helps us process and utilizes emotional information… It’s “Being smart with feelings.”
The impact of a negative environment on staff morale, retention, and patient outcomes/satisfaction has been well documented.
Establishing a culture of accountability and ownership is imperative to successfully change this environment.
Join our speaker as she presents her journey from a unit with an environment of bullying, finger-pointing, blame, and an overall lack of trust to a unit filled with engaged employees focused on providing a positive work environment and improved patient satisfaction.
Regardless of your nursing experience – a young nurse who just graduated from college, new to nursing after years in a different career, an experienced nurse transferring to a new specialty or role, or a seasoned leader – you can benefit from being mentored and from mentoring others.
This live webinar was on August 2nd… but don’t worry… you can still watch the recording!!