“Me” to “We”: Our Journey to Accountability & Leadership: Sept 13
The impact of a negative environment on staff morale, retention, and patient outcomes/satisfaction has been well documented. Establishing a culture of accountability and ownership is imperative to successfully change this environment. Join our speaker as she presents her journey from a unit with an environment of bullying, finger-pointing, blame, and an overall lack of trust to a unit filled with engaged employees focused on providing a positive work environment and improved patient satisfaction. This live webinar was on September 13th… but don’t worry… you can still watch the recording!! Specific opportunities for improvement will be discussed and strategies provided to meet those challenges. Culture change is possible with a commitment of time and passion. LEARNING OBJECTIVES:
This course is approved by the California Board of Registered Nurses, Continuing Education Provider Number 15417 for 1 contact hour.