“Me” to “We”: Our Journey to Accountability & Leadership: Sept 13
The impact of a negative environment on staff morale, retention, and patient outcomes/satisfaction has been well documented. Establishing a culture of accountability and ownership is imperative to successfully change this environment. Join our speaker as she presents her journey from a unit with an environment of bullying, finger-pointing, blame, and an overall lack of trust to a unit filled with engaged employees focused on providing a positive work environment and improved patient satisfaction. This live webinar was on September 13th… but don’t worry… you can still watch the recording!! Specific opportunities for improvement will be discussed and strategies provided to meet those challenges. Culture change is possible with a commitment of time and passion. LEARNING OBJECTIVES:
1List two ideas that could be implemented to increase accountability in your department.
2Identify at least one opportunity to develop ownership in their department.
FACULTY:Jaylee Hilliard, MSN, RN, NEA-BC began her career as a registered nurse in the NICU where she developed her passion for family integrated care and leadership. She achieved her MSN in Leadership and Healthcare Policy in 2012 and accepted her first Director position shortly thereafter. Jaylee now directs a 51 bed, Level IV NICU in central Texas and serves as the Neonatal Physician Nurse Advisory Council Chair with responsibility and oversight of the NICU Service Line for Baylor Scott and White Health.
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This course is approved by the California Board of Registered Nurses, Continuing Education Provider Number 15417 for 1 contact hour.
We are very grateful to Dr. Brown’s Medical for their sponsorship of the 2018 Synova Leadership Webinar series.
Don’t worry if you miss the webinar. You can always watch the recordings of our past webinars.