Speaking the Truth – Debriefing Nurse Leaders
Hello and welcome to Difficult Conversations with Dr. Anthony Orsini. Today my special guest is Lori Gunther, Chief Executive Officer at Synova Associates and a Board Member of the Patient Experience Institute. Lori became a partner at Synova in 2019, bringing twenty years of NICU and perinatal industry experience to the company. Lori is a trained professional counselor, and a nationally recognized expert in the field of patient experience, crisis intervention, PTSD, communication skills, and maternal-fetal health. She is recently published in Advances in Neonatal Care on how to improve and implement parent education in NICUs.
